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Description
"Cuba is a client-server software solutions."
indir.biz Editor: Cuba software application to connect to the phone system is a client-server software solution.
Cuba is a client software, users of each employee in your organization applications from workstations and 'chips. Supported applications currently BMC Systems / Remedy AR System, nudge Office and Microsoft Outlook can be considered. General purpose web application version of Cuba has the Pipeline.
As far as we know are aware, Cuba for Remedy and this application with full integration with CTI products as only a unique first.
Cuba supports most business grade phone system. For full details, see the list of supported PBX.
Functionality Summary
1. Search Screenpop ID, Caller ID (aka Caller Line Identification, CLI), ID (aka Service Called ID, DNIS) dialed.
2. Screenpop / replies that offer input and Idle () date-time stamps cord.
3. IVR interactive voice response system via Screenpop digit entry.
4. Call Progress indicator. Shows the status of the call - for example, dialed number is busy, and so closed the call
5. Dial, Answer, Hangup, hold, park, transfer and application software.
6. Pass-screen feature. For example, an agent, so Agent A. Agent B who Solution 1.0.1 you can now download free Cuba has been viewed as the customer receives a call for transfers to the screen that the phone call from the customer realizes not handle.
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Visitor rates
5 Star
22
Member rates
5 Star
25
Ortalama oy:
3,8